Florida State University has contracted with Credentials Solutions' TranscriptsPlus® service for automated processing of academic transcripts. Using this service allows alumni, former, and current students an efficient, web-based experience for acquiring official transcripts. Instructions for using TranscriptsPlus® are located below.
After placing your online order, you can check its status by navigating to Credential Self-Service Plus™ and typing your order number in the field provided. Please note that if the TranscriptsPlus® service is unable to fulfill your order for any reason, they will notify you by the method you designated when you placed the order.
Ordering by Telephone
If you prefer to place a telephone order for your official transcript, you can reach a Credentials Solutions customer-service representative by calling (847) 716-3005. Please be advised that an operator surcharge will be applied to your order.
Ordering In Person
You may obtain a copy of your official transcript by presenting your student I.D., along with cash or check ($10.00 per copy), to the Transcript section's representative in the Office of the University Registrar, located in University Center A3900.
Ordering by Mail
To obtain an official transcript through the U.S. Postal Service, you must complete the transcript request form. You must include a check or money order for $10.00 (per copy) with your transcript request, and mail it to:
Office of Student Business Services
Florida State University
A1500 University Center
P.O. Box 3062394
Tallahassee, FL 32306-2394
How to Order an Official Transcript through Credential Solutions' TranscriptsPlus®
If you're a currently enrolled student, please go to my.fsu.edu and log in with your Username (FSUID) and password. On the left-hand side of your portal page, expand the Academic category and select Request Official Transcript. The Transcript Ordering interface appears, where you provide all of the necessary information to obtain the official transcript.
If you already have your FSUID or have obtained it through re-activation/retrieval, please go to my.fsu.edu and log in with your Username (FSUID) and password. On the left-hand side of your portal page, expand the Alumni and Former Students category and select Request Official Transcript. The Transcript Ordering interface appears, where you provide all of the necessary information to obtain the official transcript.
NOTE: If you're an alumni or former student but you don't know your Username (FSUID), please navigate to my.fsu.edu, and under the myFSU Login column at the right-hand side of the page, click the Activate/Retrieve Your FSUID link. Follow the prompts to obtain your FSUID.
- If you had an FSUID before, you'll just need to reset your password.
- To do so, you will need to know your EmplID number. If you no longer have this number, email us at firstname.lastname@example.org. Please provide identifying information such as full name (including former name if appropriate), date of birth, dates of attendance, degree earned, and so on. We will reply with your EmplID within 24 hours.
- If you need additional assistance with your FSUID and password, please call the ITS Service Desk at 850-644-4357 (644-HELP), Monday-Friday, 8 a.m.-6 p.m. (EST).
If you're unable to order through the myFSU portal, you may do so by navigating to https://www.credentials-inc.com/tplus/?ALUMTRO001489. Please be aware that if you order directly through TranscriptsPlus® without first authenticating your credentials by activating or retrieving your FSUID, your order may require signature authentication.